Luxury 8 Seater Car Hire Fourways

From the beginning of time car rentals were only available on a per day, per week, per mile basis. Luxury 8 Seater Car Hire in Fourways you rented a car and paid for the time used and the miles driven. However it was only a question of time and circumstances before car rentals would be offered with free mileage.

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In 1967 my partner and I took over a bankrupt car rental company and had three rental stations, Miami, 5th Street on South Beach and the third in Ft. Lauderdale. Seven Seater Suv Rental at the time Yellow Rent A Car, owned by Yellow Cab of Miami, with rental stations in Miami and Ft. Lauderdale was offering a sub-compact car with unlimited free mileage at $45 a week. They were the first and only car rental company with free mileage but with a one week minimum rental requirement.

Guide to Car Rental Companies in Costa Rica

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I can not tell you what year they first offered free mileage but I can guess why. They were only in South Florida, Car Hire For 8 Passengers they were only dealing with the leisure market and Disney World 200 miles north was not open. Renters did not use a lot of miles. The competitive rate for a sub-compact car back in the 1960s was $5 per day, $25 per week [5 times the daily rental] and 5 cents per mile. With a one week minimum rental at $25 and with their weekly rate of $45 they would have the difference, or $20, to cover the cost of the miles. At 5 cents a mile the client could use up to 400 miles for the week and the rental would be a wash. I found out later that this was a winner for Yellow Rent A Car.

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To my knowledge Yellow Rent A Car was the granddaddy of free mileage. Their caveat was a one week minimum. My partner and I, owners of Capital Rent A Car took it one step further. We were the first to offer unlimited free mileage one day or more. One week minimum rental did not apply. It couldn’t get any better than that and I will tell you how it evolved.

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We first published in CATM in 1970 and I mention this because I previously stated that we, Capital Rent A Car, was the first to offer unlimited free mileage one day or more. To substantiate this claim I must mention that in 1942 I was in my seventh grade Shop class and the teacher claimed that he invented the airplane before the Wright brothers. I am not kidding you and maybe he did. But if he did he didn’t tell anyone so Wilbur and Orville got the credit.

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Maybe we weren’t the first with unlimited free miles and maybe someone in Okemos. MI or Rockford, IL did. But if they did they didn’t tell anyone. We did by being in a national publication, CATM. So we are going to take the credit for being the first. The next time you rent a car and don’t pay for mileage you can thank us.

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For those out there who wish to contest our claim please contact me at my email address below, You can also read another one of my Ezine Articles, “Start A Major Car Rental Company”, dealing with the car rental business at the resource below.

Luxury 8 Seater Car Hire in Fourways ?

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"My time's limited... how do I choose?"

Car rental is a hot topic for vacationers headed to Costa Rica. Recent research conducted by the Costa Rican Institute of Tourism (ICT) indicates that, after accommodations, renting a car is the largest expense, averaging $702 for an eleven-day vacation.

The Internet is buzzing with negative reviews discussing overcharging, poor customer service and mechanical breakdowns. You might have even written one yourself!

A typical midsize (3 - 4 adults) 4X4 rental runs between $58 and $65 daily with third party insurance and rates can vary as much as 20 percent among car rental companies, so reading a quick review will be time well spent once you calculate the savings.

So the question is; which rental company offers the best balance of fair price, capable customer service and reliable vehicles? I've researched it all for you, so keep reading!

Disclosure: This research was conducted in May - July 2013. The following companies were selected because they are the most widely used in Costa Rica. Some are local companies; others are international franchises of recognized brand names. Comparisons include: customer service, pricing and the reservation process. The companies are listed alphabetically and not based on personal or online preferences.
Consider this information before renting:

Insurance

One of the biggest causes for complaints is from the stack of unforeseen charges presented to the renter once standing at the rental company's counter. Vacationers are typically tired after a long flight and then are confronted by costs that were not anticipated, explained or budgeted.

Topping the list of grievances is the non-disclosure of fees associated with the mandatory third-party insurance at the time the reservation is made.

According to Costa Rican law, every driver is required to carry liability coverage to insure against injuries to third parties. Car rental companies generally refrain from disclosing the cost of this policy in the quoted rental rate to appear more competitive. Mandatory third-party insurance can sometimes be as much as double the vehicle's rental cost. The only guarantee against insurance confusion is to inquire if your estimate includes the third party insurance and insist on a written quotation.

Cost of Mandatory Insurance (also called Third Party or SLI)

Expect to pay between $12 and $15 daily for this insurance, depending on the make and model of the rented vehicle and the rental car agency. This is a legal condition of your rental agreement and is generally not covered by credit cards and cannot be waived. It's a fact of renting a car in Costa Rica.

Collision Damage Waiver (CDW)

As the name suggests, this isn't insurance, but a waiver, which relieves the renter from any liability for damage to the rental car after the deductible is paid (usually from $750 to $1,500). Some agencies require renters to purchase their CDW policy; thereby negating any credit card program. For an additional fee, many agencies do offer a zero liability option where the renter will be freed from paying for any damage to the car. Some companies may put pressure upon renters to purchase the zero liability coverage; however, it is entirely optional, unless it is in the fine print of their rental agreement.

Credit card insurance programs may cover the CDW for a rental vehicle. Check with your chosen rental car company to find which proof of insurance is needed and then request that from your credit card company prior to arriving. If you use your credit card's CDW policy, expect to pay a higher deposit on the vehicle; around $1,500 to $2000 is common. The higher deposit ensures that the credit card holder has enough financial reserves to cover damages if needed. It is important to consider that if using CDW coverage provided by a credit card (in lieu of the rent a car operator), all damages will be billed to the renter's credit card. The credit card company will then reimburse the card holder for damages.

More Insurance

Tires and windshields are rarely included in insurance policies, although additional policies may be taken out for covering these frequently damaged items. Neither the interior nor the underneath of the vehicle may be covered. Always read the fine print.

Standard Procedure

Your credit card will be charged, or a 'hold' placed, for the rental vehicle during the time of the rental agreement; i.e. from picking up the rental until you return it. Debit cards are generally not acceptable.

Additional Charges

Most companies have surcharges for additional drivers, car seats/boosters, cell phones, coolers, GPS and/or roof racks. The costs vary from company to company, but since these extras are billed at a daily rate, it is worth checking the total cost -- additional options can add up very quickly! A GPS is around $8 to $10 per day; however, some operators may offer discounted units. Expect to pay around $5 daily for a child seat and a few dollars a day for all the other 'niceties'. Vamos is notable for offering most of these options and, during some promotions, even the GPS rental complimentarily. Alamo, Budget, Hertz and National charge the most for such additional options; whereas the other companies listed, charge more reasonable prices.

Toll-free U.S.A and Canada phone number. No Live Chat.
4 offices nationwide
Mandatory insurance: $19.99 daily
Additional charges: GPS $10/day, child seat $5/day

Vamos

Website is clear and easy to use. Mandatory insurance costs are not given along side the list of vehicles and rental charges, but are clearly displayed on the following page as the customer moves towards booking a reservation. Anibal, a representative, is frequently mentioned in online reviews for his high level of customer service skills. General Manager, George Schwarzenbach is known on Trip Advisor for his upfront and honest responses to customers' posts.

In recent years, Vamos has received very positive reviews online. Email response is less than 24 hours. Live Chat has instant response time to inquiries.

Toll-free U.S.A and Canada phone number. Live Chat.
3 offices nationwide
Mandatory insurance: $11.95 daily
Additional charges: GPS $8/day, child seat free

Wild Rider

Website is clear and easy to use. Mandatory insurance costs are given next to the list of vehicles. Wild Rider is the only car rental firm in Costa Rica with no visible bad reviews online. Owner, Thorsten, is often praised for his efficiency and customer service, despite the very limited resources the company has at hand. Emails receive very prompt and detailed responses in less than 12 hours.

No toll-free phone number or Live Chat
1 office -- no Liberia airport office
Mandatory insurance: included
Additional charges: GPS $8/day, child seat $5/day

Comparison Review

Customer Service

Vamos and Wild Rider respond quickly and efficiently to email or live chat inquiries. Adobe, Alamo, Dollar, Hertz, National, and Service respond to email inquiries in less than 24 hours, but Adobe and Service did not provide all the information requested (possibly a language barrier). Budget offers a free phone service, but it appears to be always busy. Hertz's live chat appears to be constantly offline. During the past year, customers who posted to online review sites expressed a particular satisfaction with the customer service offered by Service, Vamos and Wild Rider.

Clarity

Adobe, Alamo and Budget have different rental prices posted on their websites than those quoted over the phone. Telephone prices were lower than that quoted on the website in the cases of Adobe and Alamo, but yet higher in the case of Budget. Adobe also offers different vehicle models over the phone as compared to their website. International car rental firms with both a Costa Rican and international website appear to have pricing differences between the two sites.

Budget and Wild Rider include the mandatory insurance in their rental prices, but Budget states that 'other charges' which will be presented at the counter in the small print on their website. Rental prices for car seating had to be verified on the phone as they are not listed on the Budget website.

All other companies with the exception of Thrifty (a U.S. website), clearly show the mandatory insurance cost with the quotation given. Thrifty's Costa Rican website is simply unusable.

Pricing

Service, Vamos and Wild Rider consistently offer the best rates for both Green and High seasons, although Dollar has one of the lowest Green season rates available, while Adobe has a cheaper High season rate. Vamos offer the best "all inclusive" rates, given that most options are offered for free.

Adobe, Dollar, Service, Thrifty and Wild Rider remain competitive with their pricing of items such as child seats. Alamo, Hertz and National are the most expensive companies to rent from and their additional option costs are also more expensive.

"So, what's your rental recommendation?"

Overall, the Costa Rican companies seem to trump the multi-nationals with better pricing, service and clarity.
Service offers a generally high-level of customer service and fairly competitive pricing at both international airports.
Vamos can offer efficient booking and continued high-level of customer service with competitive pricing, as well as free additional options at both SJO and LIR airports.
Wild Rider is very highly rated for a rental with clear and economical pricing and excellent customer service, but they are only in San Jose.

"Now you're ready to book your rental car after seeing how the competition compares. Good luck and happy travels!"

Car Rentals and Unlimited Free Mileage, Its Evolution

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Renting a Car in Costa Rica? Which company should you choose?

There are so many rent-a-car companies to choose from in Costa Rica - from the large international firms to the smaller national agencies. Reviews on the internet invariably either damn or sing the praises of each company to the extent of being almost useless. So how do you choose the best place to hire a car for your trip?

Many tourists that rent vehicles in Costa Rica complain that they have been ripped off when they realize the extra cost of insurance they are obliged to pay or that they have been charged a dollar rate that reflected the currency rate and not the quoted rate. Understanding the insurance laws and charges that bind the Costa Rican car rental companies may help you to ask the right questions when you are reserving your vehicle and avoid a nasty shock upon arrival. If a company is not upfront about its additional costs; you may wish to consider whether it is a company that you choose to take your business to.

I have worked within the tourism industry in Costa Rica for the last six years and have lived here since 2000. I am familiar with the feelings that many visitors to the country experience when dealing with rent-a-car companies. These can range from delight to discomfort to outright fury; sometimes due to the inefficiency, or even dishonesty of the rental agency, but also due to the renter's lack of understanding of the legally binding restrictions within which Costa Rican car rental firms must work. I hope that while this article won't guarantee you trouble-free vehicle rental; it might make you a more knowledgeable customer.

Insurance needs, additional costs in rental and surcharges are considered in more detail below:

Insurance:

Basic insurance is mandatory. Costa Rican law is very clear on this and your rental car company cannot allow you to leave with their car without having agreed to pay it. Expect to pay somewhere between $9 and $20 per day on top of your car rental rate. An honest, car rental agency will make this very clear in their pricing. If it is not clear whether the insurance is included in the rental cost; ask for clarification and be aware of other potentially unstated costs.

Check whether your insurance policy covers you to drive in Costa Rica. Some policies include Collision Damage Waivers and will cover Central America. If you are covered, bring proof (in writing) for your vehicle rental company. If not, consider whether you would be safer to pay the extra cost of this additional coverage. This part is not mandatory.

Zero liability is offered by rent-a-car companies. You may wish to consider whether you would feel more at ease knowing that you would not be liable for any costs should something occur while you are renting their vehicle. You are not obliged to buy this supplemental insurance.

Additional Fees:

- Mixed reviews.

- Both live chat and toll-free number are provided.

Adobe Rent-A-Car:

Value

- $400+ USD.

- Extras are at low prices.

Efficiency

- The company has 9 offices nationwide.

Transparency

- Online estimate includes insurance.

- Adobe has received mixed reviews.

- A toll-free number is provided.

Tricolor Car Rental:

Value

- $300+ USD.

- No charge for pick-up or airport fees.

- Extras aren't listed or provided in quotation email, although cell phone price is given.

Efficiency

- 3 offices nationwide.

- Email returned within 2 hours.

Transparency

- Website is not very user friendly.

- Reviews are mixed.

- Toll-free number is provided.

Finalizing the Three Criteria:

Economy, at first, appear to be the cheapest company to rent from, but unfortunately this is due to their failure to declare all costs incurred by the renter, rather than a genuine, good deal. For real value, Dollar, Vamos, Wild Rider and Tricolor come out on top for competitive pricing for the basic rental fee, plus mandatory insurance. Vamos is noticed for being the only firm that does not charge for extras such as a child seat or surcharges. Adobe and Service have low cost extras, whereas Hertz has the most expensive rates for extras. Wild Rider does not charge for an additional driver.

Only Economy failed to respond to email inquiry. All other companies responded quickly and with clear answers to inquiries. Wild Rider, as the smallest firm, cannot offer nationwide service, but reviews suggest that they have met customer needs to date. All other companies can offer services from offices in locations outside of the capital city -- increasing their ability to serve clients effectively.

Adobe, Wild Rider, Vamos and Service have websites that clearly show rental prices and insurance. Economy and Hertz somehow seems to be deliberately misleading on their websites. The other companies' websites provide the required information - even if it can take some time in hunting it down.

Conclusion:

This brief survey would suggest that Vamos, Service, Tricolor and Wild Rider would be the best companies to begin your rental research, whereas Economy would be best to avoid.

Now you know as much as I do! The information here is supposed to be your starting point and not the end point. Hopefully, you will know the right questions to ask when you're looking for a rental vehicle to ensure that your dream vacation begins smoothly without any nasty shocks, like hefty extra charges when you land. Enjoy the drive!

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