From the beginning of time car rentals were only available on a per day, per week, per mile basis. Seven Seater Van Hire in Gauteng you rented a car and paid for the time used and the miles driven. However it was only a question of time and circumstances before car rentals would be offered with free mileage.
In 1967 my partner and I took over a bankrupt car rental company and had three rental stations, Miami, 5th Street on South Beach and the third in Ft. Lauderdale. 9 Passenger Van Rental at the time Yellow Rent A Car, owned by Yellow Cab of Miami, with rental stations in Miami and Ft. Lauderdale was offering a sub-compact car with unlimited free mileage at $45 a week. They were the first and only car rental company with free mileage but with a one week minimum rental requirement.
I can not tell you what year they first offered free mileage but I can guess why. They were only in South Florida, Cheap Car Rental For 6 Passengers they were only dealing with the leisure market and Disney World 200 miles north was not open. Renters did not use a lot of miles. The competitive rate for a sub-compact car back in the 1960s was $5 per day, $25 per week [5 times the daily rental] and 5 cents per mile. With a one week minimum rental at $25 and with their weekly rate of $45 they would have the difference, or $20, to cover the cost of the miles. At 5 cents a mile the client could use up to 400 miles for the week and the rental would be a wash. I found out later that this was a winner for Yellow Rent A Car.
To my knowledge Yellow Rent A Car was the granddaddy of free mileage. Their caveat was a one week minimum. My partner and I, owners of Capital Rent A Car took it one step further. We were the first to offer unlimited free mileage one day or more. One week minimum rental did not apply. It couldn’t get any better than that and I will tell you how it evolved.
We first published in CATM in 1970 and I mention this because I previously stated that we, Capital Rent A Car, was the first to offer unlimited free mileage one day or more. To substantiate this claim I must mention that in 1942 I was in my seventh grade Shop class and the teacher claimed that he invented the airplane before the Wright brothers. I am not kidding you and maybe he did. But if he did he didn’t tell anyone so Wilbur and Orville got the credit.
Maybe we weren’t the first with unlimited free miles and maybe someone in Okemos. MI or Rockford, IL did. But if they did they didn’t tell anyone. We did by being in a national publication, CATM. So we are going to take the credit for being the first. The next time you rent a car and don’t pay for mileage you can thank us.
For those out there who wish to contest our claim please contact me at my email address below, You can also read another one of my Ezine Articles, “Start A Major Car Rental Company”, dealing with the car rental business at the resource below.
Seven Seater Van Hire in Gauteng ?
That statement in one form or another has been part of car rentals since the beginning. In the early days, it was a straight out principle issue. You used it, you replace it. At some point between then, and now, someone realized that "there's a lot of money to be made with the gas tank on rentals.
For those who don't know, lets explain your refuelling options in car rentals. When you rent a car, the car usually comes with a full tank of gas. In some circumstances, it comes with a partially full tank. In either case, the rental company will give you three options. Bring it back at the same level you got it at, (full) prepay for a full tank of gas (GSO) and bring it back empty, or bring it back empty and pay a refuelling charge (FSO) of a more expensive per gallon rate.
Fuel Service Option (FSO) is almost always the costliest option. Up and down the California Coast, most cities have FSO charges around $5.99 a gallon (and with recent prices, even higher). Around the country, its not much better. While your mileage may vary on the actual price per gallon, the FSO charges are almost always a good Dollar per gallon more expensive than the prevailing GSO (prepaid) rate or the rate of the local gas stations. It may seem that there is no really good reason to use the FSO, but there is. While most FSO users are people with more money than time or people who forgot to fill up the gas tank, there is one segment where it is cheaper to use this service than any other.
If you have a GPS unit, lock in the location of the car rental area and the closest gas station to save you time on return. Some of the best made plans are ruined by getting lost trying to get back to the airport. If traveling in a group, assign one person to look for the car rental return signs, the exit off ramp, nearest restaurant among other things that you may need on your way back to the airport.
Under no circumstances are you to buy the most expensive grade of gasoline! Let me repeat that in clearer terms. by the cheap gas. The car rental agencies all buy the cheapest gas the law will allow. Do not feel guilty topping of that car with a more expensive grade of gas. The car will break down and be sold from abuse long before the gas causes issues for the car.
"My time's limited... how do I choose?"
Car rental is a hot topic for vacationers headed to Costa Rica. Recent research conducted by the Costa Rican Institute of Tourism (ICT) indicates that, after accommodations, renting a car is the largest expense, averaging $702 for an eleven-day vacation.
The Internet is buzzing with negative reviews discussing overcharging, poor customer service and mechanical breakdowns. You might have even written one yourself!
A typical midsize (3 - 4 adults) 4X4 rental runs between $58 and $65 daily with third party insurance and rates can vary as much as 20 percent among car rental companies, so reading a quick review will be time well spent once you calculate the savings.
So the question is; which rental company offers the best balance of fair price, capable customer service and reliable vehicles? I've researched it all for you, so keep reading!
Disclosure: This research was conducted in May - July 2013. The following companies were selected because they are the most widely used in Costa Rica. Some are local companies; others are international franchises of recognized brand names. Comparisons include: customer service, pricing and the reservation process. The companies are listed alphabetically and not based on personal or online preferences.
Consider this information before renting:
One of the biggest causes for complaints is from the stack of unforeseen charges presented to the renter once standing at the rental company's counter. Vacationers are typically tired after a long flight and then are confronted by costs that were not anticipated, explained or budgeted.
Topping the list of grievances is the non-disclosure of fees associated with the mandatory third-party insurance at the time the reservation is made.
According to Costa Rican law, every driver is required to carry liability coverage to insure against injuries to third parties. Car rental companies generally refrain from disclosing the cost of this policy in the quoted rental rate to appear more competitive. Mandatory third-party insurance can sometimes be as much as double the vehicle's rental cost. The only guarantee against insurance confusion is to inquire if your estimate includes the third party insurance and insist on a written quotation.
Cost of Mandatory Insurance (also called Third Party or SLI)
Expect to pay between $12 and $15 daily for this insurance, depending on the make and model of the rented vehicle and the rental car agency. This is a legal condition of your rental agreement and is generally not covered by credit cards and cannot be waived. It's a fact of renting a car in Costa Rica.
Collision Damage Waiver (CDW)
As the name suggests, this isn't insurance, but a waiver, which relieves the renter from any liability for damage to the rental car after the deductible is paid (usually from $750 to $1,500). Some agencies require renters to purchase their CDW policy; thereby negating any credit card program. For an additional fee, many agencies do offer a zero liability option where the renter will be freed from paying for any damage to the car. Some companies may put pressure upon renters to purchase the zero liability coverage; however, it is entirely optional, unless it is in the fine print of their rental agreement.
Credit card insurance programs may cover the CDW for a rental vehicle. Check with your chosen rental car company to find which proof of insurance is needed and then request that from your credit card company prior to arriving. If you use your credit card's CDW policy, expect to pay a higher deposit on the vehicle; around $1,500 to $2000 is common. The higher deposit ensures that the credit card holder has enough financial reserves to cover damages if needed. It is important to consider that if using CDW coverage provided by a credit card (in lieu of the rent a car operator), all damages will be billed to the renter's credit card. The credit card company will then reimburse the card holder for damages.
Tires and windshields are rarely included in insurance policies, although additional policies may be taken out for covering these frequently damaged items. Neither the interior nor the underneath of the vehicle may be covered. Always read the fine print.
Your credit card will be charged, or a 'hold' placed, for the rental vehicle during the time of the rental agreement; i.e. from picking up the rental until you return it. Debit cards are generally not acceptable.
Most companies have surcharges for additional drivers, car seats/boosters, cell phones, coolers, GPS and/or roof racks. The costs vary from company to company, but since these extras are billed at a daily rate, it is worth checking the total cost -- additional options can add up very quickly! A GPS is around $8 to $10 per day; however, some operators may offer discounted units. Expect to pay around $5 daily for a child seat and a few dollars a day for all the other 'niceties'. Vamos is notable for offering most of these options and, during some promotions, even the GPS rental complimentarily. Alamo, Budget, Hertz and National charge the most for such additional options; whereas the other companies listed, charge more reasonable prices.
Toll-free U.S.A and Canada phone number. No Live Chat.
4 offices nationwide
Mandatory insurance: $19.99 daily
Additional charges: GPS $10/day, child seat $5/day
Website is clear and easy to use. Mandatory insurance costs are not given along side the list of vehicles and rental charges, but are clearly displayed on the following page as the customer moves towards booking a reservation. Anibal, a representative, is frequently mentioned in online reviews for his high level of customer service skills. General Manager, George Schwarzenbach is known on Trip Advisor for his upfront and honest responses to customers' posts.
In recent years, Vamos has received very positive reviews online. Email response is less than 24 hours. Live Chat has instant response time to inquiries.
Toll-free U.S.A and Canada phone number. Live Chat.
3 offices nationwide
Mandatory insurance: $11.95 daily
Additional charges: GPS $8/day, child seat free
Website is clear and easy to use. Mandatory insurance costs are given next to the list of vehicles. Wild Rider is the only car rental firm in Costa Rica with no visible bad reviews online. Owner, Thorsten, is often praised for his efficiency and customer service, despite the very limited resources the company has at hand. Emails receive very prompt and detailed responses in less than 12 hours.
No toll-free phone number or Live Chat
1 office -- no Liberia airport office
Mandatory insurance: included
Additional charges: GPS $8/day, child seat $5/day
Vamos and Wild Rider respond quickly and efficiently to email or live chat inquiries. Adobe, Alamo, Dollar, Hertz, National, and Service respond to email inquiries in less than 24 hours, but Adobe and Service did not provide all the information requested (possibly a language barrier). Budget offers a free phone service, but it appears to be always busy. Hertz's live chat appears to be constantly offline. During the past year, customers who posted to online review sites expressed a particular satisfaction with the customer service offered by Service, Vamos and Wild Rider.
Adobe, Alamo and Budget have different rental prices posted on their websites than those quoted over the phone. Telephone prices were lower than that quoted on the website in the cases of Adobe and Alamo, but yet higher in the case of Budget. Adobe also offers different vehicle models over the phone as compared to their website. International car rental firms with both a Costa Rican and international website appear to have pricing differences between the two sites.
Budget and Wild Rider include the mandatory insurance in their rental prices, but Budget states that 'other charges' which will be presented at the counter in the small print on their website. Rental prices for car seating had to be verified on the phone as they are not listed on the Budget website.
All other companies with the exception of Thrifty (a U.S. website), clearly show the mandatory insurance cost with the quotation given. Thrifty's Costa Rican website is simply unusable.
Service, Vamos and Wild Rider consistently offer the best rates for both Green and High seasons, although Dollar has one of the lowest Green season rates available, while Adobe has a cheaper High season rate. Vamos offer the best "all inclusive" rates, given that most options are offered for free.
Adobe, Dollar, Service, Thrifty and Wild Rider remain competitive with their pricing of items such as child seats. Alamo, Hertz and National are the most expensive companies to rent from and their additional option costs are also more expensive.
"So, what's your rental recommendation?"
Overall, the Costa Rican companies seem to trump the multi-nationals with better pricing, service and clarity.
Service offers a generally high-level of customer service and fairly competitive pricing at both international airports.
Vamos can offer efficient booking and continued high-level of customer service with competitive pricing, as well as free additional options at both SJO and LIR airports.
Wild Rider is very highly rated for a rental with clear and economical pricing and excellent customer service, but they are only in San Jose.
"Now you're ready to book your rental car after seeing how the competition compares. Good luck and happy travels!"
7 Searter Have Seven Seater Car Hire List